Website FAQs

I’ve forgotten my password. How can I retrieve my login details? 

Members of CAASA will have received login details to access the members-only area of the site and register for events at the member rate. Please try the reset your password function to retrieve your credentials.


I’ve tried the forgot password link and it was unsuccessful at retrieving my details. What else can I do? 

It’s possible that we will need to manually reset your password or formally add you to our system allowing access. Please submit a contact request form here choosing “Login troubles” as your topic. We will confirm receipt and have you sorted within 24-48 hours.


I am a member of CAASA. How do I access the members area of the website? 

Upon approval of your membership application, you should have received a welcome email requesting that you create your login details. If this wasn’t the case for you, please click here to complete a request form choosing “Access request to members area” and we will have you set up within 24-48 hours.